Acceptable Use Policy

Last updated: January 2025

Service Provider Information

Bookmarkjar
Tax ID (NIF): 514845678
Registered Address: Rua do Comércio, 100, 1200-080 Lisbon, Portugal
Email: legal@bookmarkjar.com
Abuse Reports: abuse@bookmarkjar.com

1. Purpose and Scope

This Acceptable Use Policy ("AUP" or "Policy") governs your use of the Bookmarkjar bookmark management service ("Service"). This Policy is incorporated into and forms part of our Terms of Service.

By using the Service, you agree to:

• Comply with this Policy at all times
• Use the Service in a lawful and responsible manner
• Respect the rights of other users and third parties
• Follow all applicable laws and regulations

Violations of this Policy may result in account suspension or termination without refund.

2. Prohibited Activities

2.1 Illegal Activities

You may not use the Service to engage in or promote:

Criminal Activity:

• Any activity that violates Portuguese, EU, or international law
• Money laundering, fraud, or financial crimes
• Identity theft or impersonation
• Child exploitation or abuse (zero tolerance - immediate termination)
• Terrorism, extremism, or violent criminal activity
• Sale or distribution of illegal drugs or controlled substances
• Trafficking of persons, weapons, or endangered species

Intellectual Property Violations:

• Copyright infringement (see our DMCA Policy)
• Trademark infringement or passing off
• Patent infringement
• Theft of trade secrets
• Circumventing digital rights management (DRM)
• Piracy or distribution of cracked software

Privacy Violations:

• Unauthorized collection of personal data (doxxing)
• Sharing others' private information without consent
• Stalking or harassment
• Voyeurism or non-consensual intimate content

2.2 Harmful or Abusive Behavior

You may not use the Service to:

Harass or Threaten:

• Harass, bully, or intimidate other users
• Make credible threats of violence
• Engage in hate speech or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Coordinate harm against individuals or groups
• Encourage or incite violence or self-harm

Spam and Manipulation:

• Send unsolicited bulk messages or spam
• Use the Service for phishing or social engineering
• Create fake accounts or impersonate others
• Manipulate or abuse voting, rating, or ranking systems
• Engage in coordinated inauthentic behavior

Malicious Content:

• Upload, share, or distribute malware, viruses, or malicious code
• Distribute ransomware or spyware
• Host phishing pages or scam content
• Create or share exploits or zero-day vulnerabilities for malicious purposes

2.3 Service Integrity and Security

You may not:

System Abuse:

• Attempt unauthorized access to our systems, servers, or networks
• Probe, scan, or test vulnerabilities without authorization
• Bypass authentication or security measures
• Access other users' accounts without permission
• Interfere with or disrupt Service operation
• Overwhelm our infrastructure (DoS/DDoS attacks)

Reverse Engineering:

• Reverse engineer, decompile, or disassemble the Service
• Extract source code or proprietary algorithms
• Create derivative works without authorization
• Remove or modify copyright notices or security features

Automation Abuse:

• Use bots, scrapers, or automated tools without authorization
• Create accounts through automated means
• Circumvent rate limits or usage restrictions
• Use the Service for cryptocurrency mining
• Employ the Service in automated trading or arbitrage systems

Account Violations:

• Share account credentials with others
• Create multiple accounts to evade restrictions or bans
• Sell, transfer, or rent your account
• Use the Service if you're under 18 years of age
• Provide false information during registration

2.4 Content Restrictions

You may not save, share, store, or distribute content that:

Illegal Content:

• Is illegal under Portuguese, EU, or applicable international law
• Promotes illegal activity or provides instructions for criminal acts
• Violates export control or sanctions laws
• Contains child sexual abuse material (CSAM) - zero tolerance

Harmful Content:

• Contains graphic violence or gore (except news/educational context)
• Glorifies or encourages violence, terrorism, or self-harm
• Is hateful, discriminatory, or incites violence against protected groups
• Contains non-consensual intimate imagery
• Exploits or sexualizes minors in any way

Adult Content:

• Pornography or sexually explicit material
• Adult content involving minors (zero tolerance)
• Non-consensual sexual content

Misleading Content:

• Deliberate misinformation intended to cause harm
• Fraudulent schemes or scams
• Fake news designed to manipulate or deceive
• Impersonation or identity fraud
• Misleading medical or health information that could cause harm

Harmful Code:

• Malware, viruses, trojans, or worms
• Exploit code or hacking tools (unless for legitimate security research with authorization)
• Keyloggers, spyware, or surveillance software
• Command and control (C2) infrastructure

2.5 Third-Party Integration Abuse

When using integrations with Twitter/X, GitHub, Reddit, Instagram, or YouTube:

You Must:

• Comply with each platform's Terms of Service and policies
• Have proper authorization to access and sync content
• Respect rate limits and API restrictions
• Only sync content you have rights to access

You May Not:

• Scrape or bulk download content in violation of platform terms
• Use integrations to evade platform-specific bans or restrictions
• Abuse OAuth permissions or access tokens
• Sync content from accounts you don't own without permission
• Violate platform-specific content policies
• Use integrations for data mining or surveillance

2.6 AI Feature Abuse

When using AI-powered features (tagging, summarization, chat):

You May Not:

• Attempt to manipulate or "jailbreak" AI models
• Use AI features to generate illegal content
• Abuse AI features to generate spam or misleading content
• Reverse engineer AI model behavior for malicious purposes
• Use AI features in a way that violates OpenAI or Google AI policies
• Attempt to extract training data or proprietary information
• Use AI outputs to harm, harass, or deceive others

Remember:

• AI-generated content may be inaccurate - verify important information
• Do not rely on AI for medical, legal, or financial advice
• AI features are subject to usage limits based on your plan

2.7 API Abuse (Pro Plan)

If you have API access, you may not:

Commercial Violations:

• Resell or redistribute API access
• Use the API to create competing services
• Sublicense API access to third parties
• Use the API for services that harm our business interests

Technical Abuse:

• Exceed rate limits or attempt to circumvent them
• Make excessive requests that impact Service performance
• Use the API for unauthorized bulk operations
• Cache or store data in violation of our terms
• Use the API in ways not documented or authorized

Security Violations:

• Share or expose API keys publicly
• Use compromised or stolen API keys
• Attempt to access data beyond your authorization
• Use the API to probe for vulnerabilities

2.8 Resource Abuse

You may not:

• Use excessive storage or bandwidth that impacts other users
• Create an unreasonable number of bookmarks to abuse plan limits
• Use the Service for backup or archival beyond normal use
• Host large files or media not related to bookmarks
• Use the Service as a CDN or file hosting service
• Engage in activities that generate excessive costs for us

3. Subscription and Payment Conduct

3.1 Legacy Free Accounts

Legacy Free accounts have product access suspended until an active paid subscription is restored. Users must not create multiple accounts or abuse grace periods to evade paid-plan limits.

3.2 Paid Plan Users

Paid plan users must:

• Maintain valid payment information
• Not dispute legitimate charges (chargebacks for valid services may result in termination)
• Use API access responsibly within rate limits
• Not share Pro features with non-Pro users through workarounds

3.3 Payment Fraud

You may not:

• Use stolen credit cards or fraudulent payment methods
• Dispute valid charges to obtain free service
• Abuse trial periods or promotional offers
• Use VPNs or proxies to evade regional pricing
• Share payment methods across multiple accounts

4. Data and Privacy Conduct

4.1 Your Responsibilities

You are responsible for:

• Keeping your password secure and confidential
• All activity under your account
• Ensuring bookmarked content complies with this Policy
• Respecting privacy of content you sync from integrations
• Not sharing sensitive data that could harm others if leaked

4.2 Personal Data

You may not:

• Collect or store others' personal data without consent and legal basis
• Scrape contact information from third-party platforms
• Use the Service for surveillance or monitoring without authorization
• Share others' private information (doxxing)
• Use the Service to build databases of personal information

4.3 Data Export

You may:

• Export your own data at any time
• Use data export for backup or migration purposes

You may not:

• Export data to violate this Policy
• Use exported data for spam or harassment
• Share exported data containing others' private information

5. Enforcement and Consequences

5.1 Monitoring and Detection

We reserve the right to:

• Monitor usage for compliance with this Policy (automated and manual)
• Investigate suspected violations
• Use AI and automated systems to detect violations
• Review reported content and accounts
• Cooperate with law enforcement investigations

Note: We do not generally monitor private bookmarks, but we may investigate if we receive reports or detect automated abuse.

5.2 Enforcement Actions

Violations may result in: Warning:

• First-time minor violations
• Email notification with explanation
• Opportunity to remedy the violation

Temporary Suspension:

• Repeated minor violations
• Moderate violations that can be remedied
• Duration: 7-30 days depending on severity
• Account access restored after review

Permanent Termination:

• Severe violations (illegal content, CSAM, violence)
• Repeated violations after warnings
• Security threats or hacking attempts
• Fraud or payment abuse
• No refund provided for paid subscriptions

Legal Action:

• Criminal activity will be reported to authorities
• Civil action for damages caused by violations
• Cooperation with law enforcement investigations
• DMCA counter-notifications for copyright claims

5.3 Appeal Process

If your account is suspended or terminated:

1. Review the violation notice sent to your email
2. Contact us at abuse@bookmarkjar.com within 14 days
3. Provide explanation and evidence if you believe the action was in error
4. Wait for review (we will respond within 5 business days)

Note: We have final discretion on enforcement decisions. Decisions for severe violations (CSAM, violence, fraud) are typically final and non-appealable.

5.4 Data Deletion

Upon termination for violations:

• Your account will be immediately suspended
• You have 7 days to export your data (if violation is not severe)
• Data will be deleted after 30 days
• We may retain logs and evidence for legal purposes

For severe violations (CSAM, terrorism):

• Immediate termination with no data export period
• Evidence preserved for law enforcement

6. Reporting Violations

6.1 How to Report

If you encounter content or behavior that violates this Policy:

Email: abuse@bookmarkjar.com

Include:

• Your contact information (name, email)
• URL or bookmark ID of violating content (if applicable)
• Description of the violation and which section of this Policy
• Screenshots or evidence (if available)
• Date and time of discovery

Response Time: We aim to review reports within 24-48 hours. Urgent reports (CSAM, violence) are prioritized.

6.2 DMCA Copyright Claims

For copyright violations, use our DMCA process:

Email: dmca@bookmarkjar.com

See our Terms of Service for full DMCA requirements.

6.3 Law Enforcement

If you are a law enforcement officer:

Email: legal@bookmarkjar.com

We respond to valid legal requests in accordance with Portuguese and EU law.

6.4 False Reports

Submitting false or malicious reports may result in:

• Warning for first-time offenses
• Account suspension for repeated false reports
• Legal action for intentional harm or harassment

7. Specific Use Cases

7.1 Permitted Uses

Examples of acceptable use:

• Saving articles, videos, and web content for personal reference
• Organizing research materials for work or study
• Curating content collections within legal and ethical bounds
• Using AI features to organize and summarize your bookmarks
• Syncing bookmarks from your social media accounts
• Using API for personal productivity tools (Pro users)
• Sharing public bookmark collections
• Educational and research purposes (within legal bounds)

7.2 Prohibited Uses

Examples of violations:

• Saving pirated movies, software, or music
• Bookmarking phishing sites or malware
• Creating spam link collections
• Storing illegal content (CSAM, terrorist material)
• Using the Service to coordinate harassment campaigns
• Bulk scraping competitor websites
• Using API to create a competing bookmark service
• Abusing integrations to evade platform bans
• Creating multiple accounts to exceed plan limits

8. Geographic and Legal Restrictions

8.1 Sanctions Compliance

We comply with EU and international sanctions. You may not use the Service if you are:

• Located in a country subject to EU or US sanctions
• Listed on any sanctioned persons or entities list
• Acting on behalf of a sanctioned entity

8.2 Age Restrictions

You must be 18 years or older to use the Service. If we discover users under 18, we will immediately terminate their accounts.

8.3 Export Controls

You may not use the Service to:

• Export data to sanctioned countries
• Facilitate export control violations
• Share technology subject to export restrictions

9. Changes to This Policy

9.1 Updates

We may update this Policy from time to time. When we make changes:

For Material Changes:

• We will notify you via email at least 30 days in advance
• We will update the "Last updated" date
• We will provide a summary of changes

For Minor Changes:

• We will update the "Last updated" date
• Continued use constitutes acceptance

9.2 Your Options

If you do not agree to updated Policy terms:

• You may cancel your subscription without penalty during the notice period
• You must stop using the Service
• You have 30 days to export your data

10. Relationship to Other Policies

This Acceptable Use Policy works together with:

• Terms of Service: Legal agreement for Service use
• Privacy Policy: How we collect and use your data
• Refund Policy: Subscription refund terms

In case of conflict, the Terms of Service take precedence.

11. Interpretation

• "You" and "your": Refers to the user of the Service
• "We," "us," and "our": Refers to Bookmarkjar
• "Service": The Bookmarkjar platform, including web app, browser extension, and API
• "Content": Bookmarks, URLs, metadata, and user-generated data

This Policy applies to all users regardless of paid subscription tier.

12. Contact Information

For questions about this Policy: General Inquiries: legal@bookmarkjar.com
Abuse Reports: abuse@bookmarkjar.com
DMCA Claims: dmca@bookmarkjar.com
Support: support@bookmarkjar.com

Postal Address:
Bookmarkjar
Rua do Comércio, 100
1200-080 Lisbon, Portugal

Response Time: We aim to respond to all inquiries within 5 business days.

**By using the Service, you acknowledge that you have read, understood, and agree to abide by this Acceptable Use Policy.